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Entry tags:
Complements and Complaints
First, the complement:
I love Raymond's Quiet Press. I really respect Raymond now that I've had to contact him about the mistake in what he shipped me. It is totally refreshing to contact a vendor and have him say some variant of "I'm sorry about the mistake. I'll make it right." I contacted Raymond on Friday and the shiny bit was here Monday. That's customer service.
Then the complaints:
Why don't I ever get the voter information packets before I get my absentee ballot? I know it's a stretch, but I'd like to actually read the propositions before I vote on them. I could maybe think about them, too.
Also, someone near here is doing something with heavy equipment. Unfortunately it's something that sounds like an industrial-sized dental drill.
I love Raymond's Quiet Press. I really respect Raymond now that I've had to contact him about the mistake in what he shipped me. It is totally refreshing to contact a vendor and have him say some variant of "I'm sorry about the mistake. I'll make it right." I contacted Raymond on Friday and the shiny bit was here Monday. That's customer service.
Then the complaints:
Why don't I ever get the voter information packets before I get my absentee ballot? I know it's a stretch, but I'd like to actually read the propositions before I vote on them. I could maybe think about them, too.
Also, someone near here is doing something with heavy equipment. Unfortunately it's something that sounds like an industrial-sized dental drill.